Our primary goal is to provide you with a special experience at our inn. We want this to be a place you will want to visit again and again, like a home away from home. It is toward that goal that we are providing the following policies information. Please read over them carefully and let us know if you have questions or concerns. We look forward to having you stay at our inn and being your hosts in this special place. Come, hide away and retreat with us so that your mind, body and spirit might be renewed.
— Greg and Mary McNair, innkeepers

RESERVATIONS
All reservations are made on a first-come, first-served basis under the following guidelines:

* Half is due with the reservation (if made more than seven days in advance of arrival) and the balance is due seven days in advance. If the reservation is made seven days or less in advance of arrival, the total charges will be due when making the reservation. (If reserving the entire inn, the non-refundable balance is due 30 days in advance or at the time of the reservation, whichever is later.)

* Only designated holidays and special-event dates are subject to two-day minimum stays. Otherwise, one-night reservations are welcome. (See the bottom of the discounts page for a list of dates requiring a two-night minimum, as well as for dates charged at the weekend/holiday/special-event rate and having a 14-day cancellation period instead of seven days.)

* Credit-card information must be provided for the purpose of processing the deposit, for processing the balance of the stay, for in case of a cancellation within the cancellation period, and/or for in case of damages during the stay. (We accept MasterCard, Visa and Discover.)

ARRIVAL AND DEPARTURE
* Check-in: 4 to 6 p.m., unless making other arrangements. Any arrivals after 8 p.m. (9 p.m. for business travelers), even by prior arrangement, may be assessed a late-arrival fee.

* Checkout: 11 a.m.

CANCELLATIONS
Because we are a small inn, cancellations or any changes in a reservation must be made at least seven days prior to the scheduled check-in date (three days for business travelers; 14 days for holidays and special-event dates). A minimal cancellation fee per cancelled room will be deducted from any refund, no matter when the reservation is canceled or changed, in order to cover credit card processing expenses.

If the entire inn has been reserved, the reservation is handled the same as a special-event booking, with payment due in full 30 days in advance or at the time the reservation is made if within the 30 days. All charges are non-refundable, even if the room nights are rebooked. This is to emphasize the mutual commitment being made by the reservation guarantor and the inn so that all rooms are being reserved for one group and those dates being removed from availability.

NO-SMOKING POLICY
All structures and areas immediately adjacent to them are smoke-free zones. Smoking is only allowed at guests' cars or in open areas far away from the house, with the understanding that all waste will be properly disposed of in the car's ashtray or in a sealable container (which can be provided by the innkeeper on request). We thank you in advance for your understanding and cooperation in helping us keep our property and air clean for all to enjoy. Deciding to ignore this policy will result in a fee of $500 plus professional cleaning costs.

PETS
Sorry, but guest pets are not allowed. (We have two cats named Monty and Hidey.) If needing help locating a place to board your pet, let us know. We will do our best to locate someplace local that fits your needs. We’ll then put you in contact with the facility for you to confirm the reservation separately from your reservation at the inn. In fact, the owners of 'Spoiled Rotten' Barkery and Kennel will pick up your dog from the inn after your arrival and drop it off again ahead of your check-out.

CHILDREN
Children are welcome if 12 years or older; well-behaved younger children will be allowed with special permission only if the entire inn is booked by the same family or group.