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General Information and Policies

Each room or suite at St. Francis Inn is unique. All have private baths, antiques or reproduction furniture, central heat and air-conditioning, telephones, queen- or king-sized beds, and color cable TVs with DVD players. Several have fireplaces, kitchenettes, and spacious whirlpool tubs. Many rooms also have a refrigerator. Our suites have queen-sized sleeper sofas in the sitting rooms. "The Cottage" is ideal for a family or for two couples. All tariff listings are based on double occupancy (except The Cottage). Please add $25 for each extra person. Also, tariffs do not include state or local taxes. Weekly and monthly rates are also available; please inquire. Tariffs include a buffet breakfast, use of Inn bicycles, admission to the St. Augustine Light House and Museum and 50% discounted admission to the Oldest House and evening social hour. Check-in after 3:00 pm Check-out by 12:00 pm Smoking is not permitted in any building. There are numerous protected and attractive outside areas where smoking is allowed.  

  • Cancellation Policy: If it becomes necessary to cancel your reservation, a $25 cancellation fee will apply. Reservations must be canceled 7 days prior to arrival for refund of deposit, less cancellation fee. Cancellations made after this 7 day deadline will result in forfeiture of deposit, if accommodation is not rented.
  • Check-In: after 3:00 pm
  • Check-Out: 12:00 pm
  • Children: We have a limited amount of family-friendly rooms. Please call us for availability. Children of all ages are welcome.
  • Payment Policy: Cash, traveler's checks, personal checks, major credit cards and bank debit (ATM) cards are accepted.
  • Pets: The St Francis Inn accepts small well-mannered pets on a limited basis in certain rooms/suites by advance reservations only under the following conditions: When reservation is made, guest must disclose their pet will also be visiting. At check-in, guests with a pet will need to sign our "Guest Pet Responsibility" agreement which guarantees and authorizes credit card payment for any damage caused by their pet. We charge a nightly pet fee of $15. This fee covers the additional time and effort needed to clean the guest accommodation after a pet visit. A "small pet" is a cat or dog which is easily held/carried by the guest. Pets may not be allowed during certain holidays, weekends, or special event periods; please check ahead for availability. Pets must be under owner's control and should not disturb other guests (barking, non-friendly manner, etc.). Since pets are not allowed in our "common areas" such as the lobby, sitting room, dining room, only certain rooms with direct access are available to accommodate guests with small pets. Daily housekeeping may be interrupted if a pet is in the room alone and not crated. Concerned about your Allergies? Not to worry! Most of our rooms are kept "pet free"... Only a select few rooms are ever allowed to house pets.
  • Reservation Policy: Due to our small size, we recommend reservations well in advance. A deposit of one night's tariff is required to guarantee a reservation.
  • Smoking Policy: Smoking is not permitted in any building. There are numerous protected and attractive outside areas where smoking is allowed.
 

Castillo

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