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General Information and Policies

 

  • Cancellation Policy: The Mill House Inn is a small boutique hotel; because of that we are significantly affected by cancellations. Unfortunately we find it necessary to adhere to a strict cancellation policy. We suggest you purchase trip insurance if your travel plans are not firm. On cancellations made at least 60 days prior to arrival date the deposit will be refunded less a cancellation fee equal to 10% of the room charges, with a minimum charge of $100. On cancellations within 60 days of the arrival date the deposit will be refunded less a cancellation fee of 10%, with a minimum charge of $100, if we are able to re-rent the rooms. [100% occupancy must be achieved in order to be eligible for a refund] Cancellations within 30 days of arrival will be responsible for the full reservation unless we are able to re-rent the rooms. Refunds will be charges a 10% cancellation fee with a minimum charge of $100. [100% occupancy must be achieved in order to be eligible for a refund] On non-refundable cancellations we will be happy to give you a room credit for a comparable number of nights mid-week (excluding high season and holidays) in conjunction with another paid stay. Minimum stay requirements may apply to the paid portion of your stay.
  • Check-In: Our check in time is 3pm. If you arrive any time after 1pm we will gladly check you in, store your luggage and give you beach passes. If your planned arrival is earlier please notify the office and we will make every possible effort to accommodate your travel plans. Please let us know if you will be checking in after 9:00 PM.
  • Check-Out: 11 a.m. Whenever possible we will gladly accommodate requests for late departures.
  • Minimum night stay: Reservations require a three night minimum weekends Memorial Day through September and a two night minimum for all other weekends. Weekend rates apply to minimum stay requirements. Saturday night only reservations (if available) may be subject to a surcharge. Holiday Reservations require a four night minimum for Independence Day, Hampton Classic Horse Show, Labor Day and Hamptons International Film Festival. Most other Holidays require a three night minimum stay. Most Holidays are charged at current Weekend Rates.
  • Pets: We are certainly dog lovers at The Mill House and are very happy to welcome you and your four legged best friend! We will gladly cook them breakfast, healthy of course! We supply dog beds, nightly turndown with treats, bowls for food and water and directions to the best dog friendly beaches. In season dogs are not allowed on most ocean beaches from 9am to 6pm though many bay beaches allow dogs at all times! Please observe our "dog policies" to assure that your stay with us is a pleasure for all concerned. Dogs are never to be left in the inn unattended unless they are well behaved and quiet; in which case we will require a cell phone number so we can reach you if there are any problems. Please respect the right of your fellow guests to "quiet enjoyment" and keep your dog quiet. Singing along with the music may be OK at a low volume, but never after 10:00 pm or before 10:00 am. Please pick up after your dog. Plastic bags are available in the kitchen if needed. There is a garbage can in the parking lot for disposal of doggie bags. Please inspect your room with your innkeeper on checking in. Any damage caused during your dog's visit will be charged to your credit card on file. All dogs will incur a $50 per night charge.
  • Reservation Policy: Reservations & Payments

    Reservations at The Mill House Inn require a 50% deposit of the total charges to secure accommodations. Unfortunately we are unable to hold rooms without a paid deposit. For one night reservations the entire balance is due at the time of booking. Deposits or payments made by check must be guaranteed with a valid credit card. No-shows, late check-ins & early check-outs are responsible for payment of the entire reservation.

    Additional Guests

    All rates are double occupancy. We will gladly accommodate additional guests in an appropriate room for a charge of $150 per night per adult and $75 per night per child. Please do not allow children to remain at the Inn unattended.

    Taxes & Service Charges

    A Sales Tax of 8.625% and a Hotel Tax of .75%. A Service Charge of 5% for Rooms & 10% for Suites will be added to your bill. Incidental charges, if any, are additional.

    Special Rates

    Special Rates apply to new reservations, are subject to availability & minimum stay requirements. Special Rates must be requested when reservation is made. Specials Rates may not be combined with other offers and do not include Taxes or Service Charges.

    Additional Items

    Any damage caused by you, your child or your dog will be charged to your credit card on file.

    We ask that you refrain from the use of cell phones in the common areas, please!

    The Mill House Inn is open “every day” year round.

    Rates and policies are subject to change without notice.

    The Mill House Inn Group Booking Policy

    The Mill House Inn is a small hotel with a limited amount of rooms. Once a reservation has been accepted we will be turning away other guests and decreasing our chances of rebooking a cancelled reservation. Therefore group bookings are non refundable and responsible for 100 percent of hotel charges. Reservations of three or more rooms qualify as a group booking.

    A 50 percent deposit by check or credit card is due upon booking. All reservations paid by check will need to be guaranteed with a valid credit card. The balance due is payable 60 days prior to the arrival date and will be charged to your credit card on file unless prior arrangements have been made.

    Please let us know if you will be paying other incurred charges or if your guests will be responsible for paying those charges on checking out. If you choose to release any rooms and we are able to re-rent them we will refund the charges allocated to those rooms less a 10% cancellation fee. A 10% Service Charge will be applied to all group bookings.

  • Smoking Policy: The Mill House Inn is a non-smoking facility. Guests smoking in the Inn will be charged an extra night’s fee while we return the room to a non-smoking status.
  • Spirits: BYOB. Glasses, ice and bottle openers available.
 

Beach Fence in the Fog

Montauk Fishing Boats

Winter Harbor

Town Pond

Sunrise

Hook Mill and MHI

Autumn at Cedar Creek

Bicycles at Montauk Inlet

Caught a Big One

Dinghys in Hogs Creek

Kite Runner

Hook Mill Spring 2

Gone Fishing

Surf

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