- Cancellation Policy: Refund of deposit less $25 cancellation fee, with fourteen days notice. $35 and twenty-one days notice during foliage season 9/14 thru 10/18.
- Cancellation Policy: The following exception applies to Polar Express Packages: there will be no refund unless lodging and tickets can be re-sold at the original value.
- Check-In: from 3 pm to 9 pm late arrival by special arrangement.
- Check-Out: by 11am.
- Minimum night stay: Minimum stay requirements apply when your stay includes a Saturday night or a holiday and during the Fall Foliage and Christmas week.
- No Pets: Unfortunately, as much as we love animals, we are unable to accommodate pets.
- Payment Policy: Cash or personal checks are accepted as well as American Express, MasterCard, and Visa.
- Reservation Policy: Reservations will be confirmed via email upon receipt of an advance deposit of 50% of the total stay. Deposits must be received within 7 days in order to hold your reservation.
- Smoking Policy: The Buttonwood offers a smoke-free environment. For safety reasons and out of courtesy to other guests, smoking is not allowed on the property. Failure to comply with this policy will result in the charge of a $250 cleaning fee for room contamination of bedding, curtains, and rugs. Guests determined to have been smoking on the premises will also be asked to leave the Inn immediately and forfeit the balance of their reservation and deposit.
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